This requirement is not applicable if the AO has not designated any required applications be installed on site managed mobile devices.
On the UEM console, do the following:
- Create a compliance email alert to alert if required apps are not installed on managed mobile devices.
- Set up an event/email notification.
- Set of a list of apps required to be installed on managed mobile devices.
- Create an event notification template.
Procedure details:
- For UEM Hosted Apps we deliver configuration to the device regarding the required applications.
- The device calls back to UEM to get the application (APP_SEND security audit).
- The device acknowledges getting the application either successfully or not (APP_DELIVERED security audit).
**Procedure for "Create a compliance email alert to alert if required apps are not installed on managed mobile devices"
The Administrator can create a compliance profile to Alert the user. Additionally, this compliance profile is monitored and an email is sent to the administrator if the device becomes non-compliant.
1. The administrator accesses UEM >> menu bar, click Policies and Profiles >> Compliance >> Compliance.
2. Click the "Add" icon and type a name and description for the compliance profile.
(You can at this stage send a notification message to users when their devices become non-compliant if required.)
3. In the Email sent when violation is detected drop-down list, select an email template. To see the default compliance email, click Settings >> General settings >> Email templates.
4. In the Enforcement interval drop-down list, select how often BlackBerry UEM checks for compliance.
5. Expand Device notification sent out when violation is detected. Edit the message if necessary.
Note: If you want to use variables (supports default and custom variables) to populate notifications with user, device, and compliance information, you can also define and use your own custom variables using the management console.
6. Click the tab for each device type in your organization and configure the appropriate values for each profile setting.
7. Click "Add".
**Procedure for "Set up an event/email notification"
1. Log in to UEM >> menu bar >> Settings >> General settings >> Event notifications.
2. On "Event notifications" tab, click "Add" icon.
3. Select event type, click "Next".
4. Date/time to send email notification drop-down list, select option > Always after an event: Email notifications are when the event occurs > click "Save".
5. In Recipients field, select "Add new distribution list", click "Save".
6. In the Email template drop-down list, select the email template for event notification.
7. In the Status drop-down list, select "On" to enable event notification.
8. Click "Preview email", check the email address, and click "Save".
**Procedure for "Set of a list of apps required to be installed on managed mobile devices"
Note: If you are defining rules to restrict or allow specific apps, add those apps to the restricted apps list.
1. On the menu bar, click "Apps".
2. Click "Restricted apps".
3. Click the "Add" icon and perform the task associated to IOS, Android, and Windows app restricted lists.
**Procedure for "Create an event notification template"
To restrict built-in apps you must create a compliance profile and add the apps to the restricted app list in the profile.
On the menu bar, click Settings >> General settings.
1. Click "Email templates".
2. Click the "Add" icon and select "Event notification".
3. In the "Name" field, type a name to identify this template.
4. In the "Subject" field, complete one of the following tasks:
5. Clear the "Append event type to the email subject" check box and type a subject.
6. Leave the "Append event type to the email subject" check box selected, and type additional text in the subject field.
7. Leave the "Append event type to the email subject" check box selected.
8. In the Message field, type the body text of the event notification email.
9. Use the HTML editor to select the font format and to insert images (for example, your organization's logo).
10. To see sample text, click "Suggested text".
11. Click "Save".